Business invoice payment methods | Videotron Business support

Canada Post strike: Postal services are partially resuming, but delays with the reception of payments by mail are expected. We invite you to choose another payment method to ensure that your invoices are paid within the usual timeframe.

Viewing your balance

Your balance is the total amount of your invoice, payable each month.

You’ll find your balance in the yellow rectangle titled Balance Due on your paper or downloadable PDF invoice.
You can quickly access your balance in your Business Customer Centre. You’ll find it on the home page, under Your invoice. If you haven’t already created your Business Customer Centre account, sign up now.

Good to know
To check your invoice balance, log in to your Business Customer Centre account.

Paying your Videotron Business invoice

There are different ways to pay your Business invoice: choose the one that works for you.

Preauthorized payments

You have two options:

Direct debit payments from your bank account.
Automatic payments on your credit card.

Good to know
Your personal information is confidential. Videotron does not share it with anyone and keeps it protected at all times.

See how to register for Preauthorized Payments

Paying through online banking

You can pay your Videotron invoice online through any Canadian financial institution.

Just add Videotron as a payee in your online bank account.

Credit card

You can pay your Business invoice by credit card. Your Videotron account will be credited within 24 business hours.

Call 1-866-380-2967 to make your payment.
Select Option 2.
Follow the instructions.

Cheque or money order

You can pay your invoice by sending us a cheque or money order at:

Vidéotron Ltd.
P.O Box  11078 Succ. Centre-ville
Montréal (Québec) H3C 5B7

To avoid any late payments, please allow five business days for your cheque to be received and processed.

Good to know
We do not accept post-dated cheques. If you wish to pay in advance, sign up for preauthorized payments.

Register for Preauthorized Payments

Log in to your Business Customer Centre account.
In the Account and Invoice section, under Your Invoice, select Register for Preauthorized Payments.
Enter your banking or credit card information.

Customer Service

Important If you have a new bank or credit card number, it’s important to update the information in your account immediately to avoid your payments being disrupted.